Angry Illiterates Shouldn’t Work at Bookstores

31 Dec 2011 /

There’s no one behind the customer service counter at Barnes and Noble but there is a woman doing something with the books in front of the counter . . .

“Do you work here?” I ask.

“Yes,” she says, but not in a friendly way . . . more like yes, I work here but I regret it.

‘I’m looking for The Book of Holiday Awesome,” I say.

“I’ve never heard of that,” she says.

I don’t care if she’s heard of it. I just want to know if they have a copy of it on hand.

“Do you know the author?” she asks.


She types a couple of things into the computer. “Nothing is coming up,” she says.

It’s a popular book so something should be coming up, even if it’s just to say they don’t have it in stock.

I lean over the counter to see what she’s typed in the search box. Here it is: the book of holiday awsum.

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