Starbucks Open-Door Poses Challenge

After a much publicized confrontation in a Philadelphia store last year, Starbucks now aims to ensure all visitors to its cafes are treated like paying customers, regardless of whether they purchase anything. All visitors can now use cafe bathrooms and also occupy tables. That policy has brought its own challenges, says a new report in Bloomberg, particularly for baristas and other staff who are forced to regularly confront drug use, homelessness, and mental illness.

LinkedIn

Leave a Reply

Your email address will not be published. Required fields are marked *