EppsNet Archive: Carl’s Jr.

Look at the Sunny Side

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I was in the mood for a breakfast burrito this morning. I drove up to the drive-thru speaker at Carl’s Jr. I was the only person in line. I waited a long time, tried saying “Hello” a few times. I couldn’t see inside the restaurant and I thought maybe they had gone out of business. Finally, a Hispanic woman came on the speaker, said “Sorry about the wait” and took my order. When I got to the window, she apologized again and said “I’m the only one here this morning. There’s three in the back” — meaning the kitchen — “but just one in the front.” “You need some help,” I said. “No, they cut my hours and my days.” The geniuses running the state of California recently raised the minimum wage for fast-food workers to $20/hr, thinking, I guess, that everyone would get a nice pay increase. and not… Read more →

If I Were a Cardiologist

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I drove through Carl’s Jr. for lunch . . . “Would you like to try a Triple Bacon Cheeseburger?” the girl asked. Triple?! A triple bacon burger!? The burger itself is 1,300 calories. If you go with the combo, it’s well over 2,000 calories. If I were a cardiologist, I’d be sending a thank you note to whoever thought this up . . . Read more →

A Bite of Nostalgia

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I drove through Carl’s Jr. today for lunch . . . “Would you like to try a Western Bacon Cheeseburger?” the girl asked. “Yes, that sounds good.” The Western Bacon Cheeseburger was a favorite of mine when it was introduced in the early 1980s. A taste of nostalgia! I was tempted when I got to the window to ask why she’d recommended a Western Bacon Cheeseburger and not some new-fangled menu item as is customary, but I was afraid she’d say they just had a couple lying around and needed to get rid of them . . . Read more →

Eat Mor Chikin

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I like Chick-fil-A. I like that they put people with a mastery of English at the drive-thru, and I especially like that, unlike every other fast food outlet, they never ask me if I’d like to try the latest menu item. Carl’s Jr. is the worst offender in this area. They seem to constantly have new items on both the breakfast menu and the regular menu so no matter what hour of the day I show up, they have something to force feed me. “You have a huge picture of that item right here on the menu. It’s not like I’m unaware of its existence. Why can’t you just let me order what I want to order and stop badgering me?” It’s rude. They don’t do it face to face because they know it’s rude. They don’t “would you like to try” you if you get out of your car… Read more →

Stick to the Script. Don’t Ad Lib.

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I’m at the Carl’s Jr. drive-thru, and in keeping with the time-honored fast food tradition of having the person with the worst command of the English language and/or the most unintelligible accent work the drive-thru, the guy says, “Welcome to Carl’s Jr. Would you like to try [unintelligible] patty [unintelligible]?” “What?” “Welcome to Carl’s Jr. . . .” Read more →