EppsNet Archive: Carl’s Jr.

A Bite of Nostalgia

I drove through Carl’s Jr. today for lunch . . . “Would you like to try a Western Bacon Cheeseburger?” the girl asked. “Yes, that sounds good.” The Western Bacon Cheeseburger was a favorite of mine when it was introduced in the early 1980s. A taste of nostalgia! I was tempted when I got to the window to ask why she’d recommended a Western Bacon Cheeseburger and not some new-fangled menu item as is customary, but I was afraid she’d say they just had a couple lying around and needed to get rid of them . . . Read more →

Eat Mor Chikin

I like Chick-fil-A. I like that they put people with a mastery of English at the drive-thru, and I especially like that, unlike every other fast food outlet, they never ask me if I’d like to try the latest menu item. Carl’s Jr. is the worst offender in this area. They seem to constantly have new items on both the breakfast menu and the regular menu so no matter what hour of the day I show up, they have something to force feed me. “You have a huge picture of that item right here on the menu. It’s not like I’m unaware of its existence. Why can’t you just let me order what I want to order and stop badgering me?” It’s rude. They don’t do it face to face because they know it’s rude. They don’t “would you like to try” you if you get out of your car… Read more →

Stick to the Script. Don’t Ad Lib.

I’m at the Carl’s Jr. drive-thru, and in keeping with the time-honored fast food tradition of having the person with the worst command of the English language and/or the most unintelligible accent work the drive-thru, the guy says, “Welcome to Carl’s Jr. Would you like to try [unintelligible] patty [unintelligible]?” “What?” “Welcome to Carl’s Jr. . . .” Read more →