EppsNet Archive: Documentation

The Illusion of Control

More paperwork does not ensure greater information reliability or accuracy — it only adds to the non-value-added cost. It only seems that adding more measurement and reporting means better control. The illusion of control may partially explain an obsession with control. — “Ninety-Nine Rules for Managing ‘Faster, Better, Cheaper’ Projects” Read more →

Thought for the Day

Sometimes it is worth trying to find a way to solve problems that doesn’t involve more structure, more meetings, more roles, more documents, more setup. — Daryl Kulak Read more →

Communication Bandwidth

As I’m writing this article, I’m trying to formulate ideas, understandings, and experiences into words. When you read this article, you try to understand what I’m saying within the context of your experiences. In the process of narrowing my bandwidth to words, and you trying to expand the bandwidth from words to your understanding, a lot is lost. No matter… Read more →

Eliminate Unnecessary Paperwork

If you need to explain something, try mocking it up and prototyping it rather than writing a longwinded document. An actual interface or prototype is on its way to becoming a real product. A piece of paper, on the other hand, is only on its way to the garbage can. — Getting Real, 37Signals Read more →

I Hold in my Hand a 63-Page Requirements Doc

I hold in my hand a 63-page requirements doc . . . We spend a lot of time reworking the requirements doc to reflect the reality of the system that we’re actually building. We also spend a lot of time reworking all the docs that derive from the requirements doc — design docs, UI docs, test plans, etc. — to… Read more →

99 Rules

Here’s a short excerpt from an article called “Ninety-Nine Rules for Managing ‘Better, Faster, Cheaper’ Projects” by Alexander Laufer and Edward J. Hoffman: In a dynamic environment, project management is not about performing according to plan, with minimal changes. It is about meeting customer needs, while coping successfully with unavoidable changes. Therefore, the planning system should be capable of coping… Read more →


We’re trying to figure out a directory structure that lets us organize project documents in a way that’s less confusing than the current directory structure. We’ve got a lot of documents and nobody can find anything when they need it. Thinking outside the box for a minute, maybe a better question would be: Do we really need to produce this… Read more →