A friend of mine asked me the other day, “Do you think an organization really values a good manager?” He asked me that because he’s moving from a position as lead developer on a high-visibility system (lots of job security) to a position managing the developers of that system. And I had to say that in general, I think the answer is no, which is why you see managers generating a lot of useless paperwork to make their work visible: project plans, Gantt charts, spreadsheets, flowcharts . . . Does this help? I haven’t found that it does, but it does provide an illusion of control and an acceptable way of failing: the manager can point to all the paperwork and say, “Well, I followed the accepted process right down the line, so the fact that we failed can’t be my fault!” An analogy Our local basketball team is coached… Read more →