EppsNet Archive: Robert Townsend

Leadership Lessons of the Ottoman Turks


“Flexibility,” “Adaptability,” “Gets along well with others.” I don’t believe they’re what’s needed today if we’re going to force our institutions to adapt to us–which is our central problem. The Ottoman Turks for over three centuries produced an unbroken succession of able leaders. Their performance appraisal sheet would have looked like this: Adaptability 0 Adventuresomeness 100 Cruelty 100 Energy 100 Flexibility 0 Intelligence 100 Justice 100 Gets along well with others 0 — Robert Townsend, Further Up the Organization Read more →

Up the Organization


You know what I saw at the bookstore this afternoon? A 35th anniversary edition of Robert Townsend’s Up the Organization! If I’ve ever read a better business book, I can’t remember what it was. Townsend was way, way ahead of the curve in both style and content . . . Highly recommended! Read more →