EppsNet Archive: Southwest Airlines

See You in Hell


[See You in Hell is a feature by our guest blogger, Satan — PE] A woman was sucked out the window of a Southwest Airlines plane . . . not a black woman, fortunately, so Southwest won’t have to shut down for racial bias training. In other news, David Hogg is telling his Twitter followers to boycott the BlackRock and Vanguard investment firms. “David Hogg’s Twitter followers” . . . I’m rolling that phrase around on my tongue. “David Hogg’s Twitter followers.” Might be a good name for an improv group. When I think of all the great men — Nietzsche, Van Gogh . . . you can think of your own favorite examples — who lived as anonymous failures and died as broken-down loonies, the thought of people actively tracking the musings of David Hogg amuses me greatly. See you in Hell! Read more →

Passenger Sucked Out of Plane Window: Another Reason I Prefer to Just Stay Home


Southwest passenger died after broken plane window nearly sucked her out — CNN You are now free to move about the country! Thanks, but I’d prefer to move about the country from inside the plane . . . Read more →

Baggage Buddies: How to Save $3,500 on a Flight from OC to SF


A large group of kids from the music program at Northwood High School are traveling to San Francisco next week. Half are flying up on United and half are flying on Southwest. As you probably know, Southwest doesn’t charge for checked luggage. United does. Each kid on the United flight will give his or her suitcase to a “baggage buddy” on the Southwest flight. Each Southwest kid will check two bags while each United kid will check none. Using this arrangement on both legs of the trip cuts the travel cost by $3,500. Read more →

Microblog: 2009-04-01


These are the days of miracle and wonder / And don’t cry baby, don’t cry, don’t cry… # Love Southwest ads: “Air…is a 35 dollar…UPgrade.” “I want that!” # Seek to move forward toward a particular goal, by biasing your behavior toward action: http://tinyurl.com/5z2rg6 # Read more →

Finding the Core


Shared vision as the DNA of an organization . . . It’s common knowledge that Southwest is a successful company, but there is a shocking performance gap between Southwest and its competitors. Although the airlines industry as a whole has only a passing acquaintance with profitability, Southwest has been consistently profitable for more than thirty years. The reasons for Southwest’s success could (and do) fill up books, but perhaps the single greatest factor in the company’s success is its dogged focus on reducing costs. Every airline would love to reduce costs, but Southwest has been doing it for decades. For this effort to succeed, the company must coordinate thousands of employees ranging from marketers to baggage handlers. Southwest has a Commander’s Intent, a core, that helps to guide this coordination. As related by James Carville and Paul Begala: Herb Kelleher [the longest-serving CEO of Southwest] once told someone, “I can… Read more →