My son’s on spring break this week. Today he spent the day with a friend volunteering at the local Boys and Girls Club. “I was watching kids for seven-and-a-half hours!” he says. I say, “I’ve been watching a kid for 15 years.” “Yeah, well, I’m a lot easier.” Read more →
Author Archive: Paul Epps
My Wife’s Philosophy
You win some, you lose some, but I prefer to win them all. Read more →
A Couple of Tips on Bad Parenting
1. Give your son a fashionable name like Tanner, Braden or Travis. You can handicap a child for life with a goofy name. You can give him a sorry start from which he’ll never recover. By the way, you know what’s a good name? Paul. Paul is a name that’s stood the test of time. It dates back to the Bible . . . Tanner is not even a name. Braden is not a name. Travis is a name, but it’s a hillbilly name, like Zeke. If you’re tempted to name your boy Travis, go ahead and name him Zeke. 2. Use up your moral authority on things of no importance. I was in Subway this afternoon and heard a man telling his kids, “No soda. You’ve had too much soda lately.” It turns out by soda, he meant cola, because he let the kids fill up their drinks with… Read more →
The Agile Elevator Speech
You begin by stating that agile is basically three things: a set of engineering best practices that allow for rapid delivery of high-quality software, a project management process that encourages frequent inspection and adaptation, and a leadership philosophy that encourages team work and accountability. You go on to say that success in today’s economy requires us to respond quickly to changing market conditions. Agile processes allow our teams to meet the changing demands of their customers while creating environments where top developers want to work. — Agile Chronicles: “The Agile Elevator Speech” Read more →
Gathering Requirements
The most common verb associated with requirements is “gather.” Yet most requirements that end up fulfilled in a system aren’t gathered. Yes, I know, there are always a few requirements that are so obvious in a new system that you can “gather” them from stakeholders, but gathering implies that the requirements are already out there, fully formed and fully understood, and ready for harvest. It just doesn’t work that way. No stakeholder ever says to an analyst, “Requirements? Why, yes, I have eleven requirements. Eight are functional, one is a usability requirement, and the other two are operational requirements. Are you collecting constraints now, as well? I have three of those. Please sit down, and I will elucidate perfectly clearly on each and every one in turn.” Most requirements are discovered–or invented. Many are transformed or compromised along the way. Most stakeholders don’t consider the underlying requirements of their work;… Read more →
Honor Roll
My son made the honor roll his first semester in high school. I’m very proud of him. He’s in a competitive (translation: high percentage of Asian kids) high school and he’s taking honors classes, where every kid thinks they should get an A but there aren’t enough A’s to go around. An email went out to parents listing the Honor Roll kids. There are a lot of kids on the Honor Roll at this school. They should send out a list of the kids who didn’t make the Honor Roll. It wouldn’t be much longer and it would teach the kids a good lesson: Work hard or be humiliated. Another idea: Only kids taking honors classes would be eligible for the Honor Roll. All other kids would be eligible for the “Honor” (insert finger-quotes here) Roll. Read more →
EppsNet Labs: Glider
Here’s a really simple gliding tabs demo using glider.js, which is downloadable here. As you can see from the really simple code below, you could do something pretty nice with this without too much extra effort. Glider is dependent on the Prototype and Scriptaculous libraries, both of which are included in the glider download, as is the required stylesheet. Read more →
Breakfast at EppsNet
“The breakfast was overheated,” my son says to his mom. The boy is 14 years old. I say, “Thanks, Mr. Old-Enough-To-Fix-His-Own-Breakfast-But-Still-Lets-Others-Do-It-Then-Criticizes-Them.” “It was constructive criticism,” he says. Read more →
Early Shift at Starbucks
I walked into Starbucks at 5:30 this morning, ordered a drink . . . the Starbucks guy asked my name and wrote it on the cup, despite the fact that I was the only customer in the store. Whether that would be considered a training success or failure depends on whether Starbucks trains its people to always ask for the customer’s name, or to use situational judgment. I was hoping the barista would call my name when the drink was ready so I could do a comical “who, me?” take, but she just set it on the counter . . . Read more →
Guarantees vs. Commitments
A thought exercise: “How long will it take you to get to work tomorrow? Can you guarantee it? To give us a guarantee, you’d probably put a buffer on your answer first. I guarantee a team working to put together software for the next two weeks is engaged in something a lot less well understood than a daily commute. We can put in a buffer – promise less – to give you a guarantee, or we can work from our estimates and do our best.” — William Wake Read more →
Are You Smarter than a 5th Grader?
Have you seen this program? My son clicked it on last weekend. The host asked a woman if she knew what a right triangle was. “Yes,” she said. “The triangle on the right.” I had to leave the room immediately. I felt like I was losing IQ points just watching it . . . Read more →
Obvious
Headline from OCFamily.com: TEEN PREGNANCY: What Parents Can Do to Prevent It Don’t have sex with teenagers? Read more →
Career Advice for the Deluded
If you don’t have something that is overwhelmingly important to do, then you probably don’t have anything that you’d absolutely rather be doing than getting up and going to work every day. So just start doing that. In any field. And stop deluding yourself that you have so many interests that you can’t choose. Really what you have is no clear interest and only a bunch of things you would consider if you had nothing to do. — Penelope Trunk, “Steps to figuring out your next career move” Read more →
Slipping Away
We may work more hours at our jobs without realizing that the childhood of our sons and daughters is slipping away. Sometimes these doors close too slowly for us to see them vanishing. — Dan Ariely Read more →
Waterfall: The USSR of Software
Think of waterfall as being similar in concept to the old USSR central planning of the economy. Think of Scrum as similar to a market economy. — Ken Schwaber Read more →
The Customer is NOT Always Right
Great sequence of posts on the scrumdevelopment Yahoo group . . . Person A says the number one rule of business is that the customer is always right. Person B says the customer is NOT always right, like his customer who wants an auction system like eBay on a budget of $1,500. Person A says Person B needs to shut up and listen to the customer. Person B says I AM listening. They want something like Ebay for $1500. They want me to build a full Ebay clone this weekend and then tweak it until they’re happy over the next two weeks. I have listened carefully and diligently and have confirmed multiple times. This is definitely what they want. They’d also like time travel, but they don’t need that until April. The point I’m making is that there are many reasons why just listening to your customer and giving them… Read more →
Finding the Core
Shared vision as the DNA of an organization . . . It’s common knowledge that Southwest is a successful company, but there is a shocking performance gap between Southwest and its competitors. Although the airlines industry as a whole has only a passing acquaintance with profitability, Southwest has been consistently profitable for more than thirty years. The reasons for Southwest’s success could (and do) fill up books, but perhaps the single greatest factor in the company’s success is its dogged focus on reducing costs. Every airline would love to reduce costs, but Southwest has been doing it for decades. For this effort to succeed, the company must coordinate thousands of employees ranging from marketers to baggage handlers. Southwest has a Commander’s Intent, a core, that helps to guide this coordination. As related by James Carville and Paul Begala: Herb Kelleher [the longest-serving CEO of Southwest] once told someone, “I can… Read more →
Well Played, Sir
I’m waiting in line at Trader Joe’s while the checkout guy engages the woman in front of me in a conversation about her groceries, her occupation, where she went to school . . . it’s not even a particularly long conversation in terms of elapsed time . . . the guy just talks so fast that he’s able to cover a lot of ground. Personally, I don’t like conversing with service personnel unless they’re attractive women, and even then I don’t like it that much. OK, my turn. The first item out of the basket is a package of dog chews. “What kind of dog do you have,” the guy asks. I decide to try a little verbal jiu jitsu and say “We don’t have a dog. You ever try those things? They’re really good.” It doesn’t even slow him down. “Do they clean your teeth?” he asks. “I bet… Read more →
William F Buckley Jr: 1925-2008
Once upon a time there was a political observer who was thoughtful, intelligent, witty and polite, not an angry demagogue. I know, it sounds like a fairy tale . . . Read more →