5 Questions for Improvement

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  1. What is your target condition here?
  2. What is the actual condition now?
  3. What obstacles are now preventing you from reaching the target condition? Which one are you addressing now?
  4. What is your next step? (start of the next PDCA cycle)
  5. When can we go and see what we have learned from taking that step?
— Mike Rother, Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results

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