EppsNet Archive: Del Taco

Management Tips From the Pros: Put the Best Employees on the Drive-Thru Window

If you manage a fast food restaurant and you’re reading this, I beseech you to put your best employees at the drive-thru window to mitigate problems that wouldn’t arise in a face-to-face transaction. For example, I drove through Del Taco today for lunch . . . after the obligatory “Hi, welcome to Del Taco, would you like to try our… Read more →

Lesson Learned at the Drive-Thru

This Coke Zero I got at the Del Taco drive-thru tastes more like root beer than any other Coke Zero I’ve ever had. Possibly the guy in front of me or behind me is wondering right now why his root beer tastes like Coke Zero. Note to self: In future visits to fast food drive-thrus, take a sip of the… Read more →

The Day is Off to a Disappointing Start

After I already ordered and paid for my breakfast taco and extra large Diet Pepsi at Del Taco, the girl informs me that they’re out of extra large cups. “I can’t believe it,” she says. “And I already charged you for it!” “Hmmm . . . just give me a large then, if you have any large cups around.” “I’m… Read more →