Beware metrics. We are enamored with them from the days of waterfall, when we couldn’t tell what was going on until the end of the project. So, we devised metrics to attempt to read the tea leaves of what might be going on so we could get early warnings. Earned value is a great example of this. Also, we developed metrics to prove that things were improving to our customers even though over 1/2 of our projects failed. See, we are getting better, so leave us alone and please don’t fire us. — Ken Schwaber Read more →