EppsNet Archive: Mary Poppendieck

The worst scenario I can imagine is when we allow real customers, users, and our own salespeople to dictate “functions and features” to the developers, carefully disguised as “customer requirements.” Maybe conveyed by our Product Owners. If you go slightly below the surface, of these false “requirements” (“means,” not “ends”), you will immediately find that they are not really requirements. They are really bad amateur design, for the “real” requirements — implied but not well defined. — Mary Poppendieck Read more →