We’re discussing whether our organization will use a popup user survey on our web site . . . “I propose doing the survey without the popups,” I say. “That’s why browsers have popup blockers, because people don’t like popups. A popup is like a poke in the eye. I don’t like it when things pop up unexpectedly and poke me in the eye. Whenever that happens, I make sure not to go back to that place anymore.” Unfortunately, no one picks up on the “popped up and poked me in the eye” motif because I was then going to chide them for their junior high school mentality. “I had a teacher who used to say that,” a young woman says. “‘It’s better than a poke in the eye with a sharp stick.’” I say, “I used to work with a guy who said, ‘You can’t beat that with a sharp… Read more →