I was checking out at Staples with my new purchase of a spiral notebook. The checker scanned the barcode and I started to swipe my credit card. “Wait a minute,” she said. “Don’t swipe it yet.” Time passed. “Okay, go ahead.” After I swiped the card, she said, “Can you read me the four-digit security code on the front of the card.” I read it to her. More time passed. “Can I see the card please?” she said. “I thought this was supposed to be easy.” “It is easy.” “Okay, sorry.” Along with my Staples receipt, I was given a coupon for 40 percent off a different, more expensive brand of notebook. I had actually looked at the other brand of notebook when I was in the store, but didn’t think it was worth the extra cost. If I’d had the coupon at the time, I might have used… Read more →