EppsNet Archive: Goofus on Software

Goofus on Software

When Gallant has a question for someone, he walks down the hall and asks it. Goofus keeps fruitless email threads going for weeks. Here’s an excerpt from the comment thread on a trouble ticket regarding a database record with an incorrect status code. comment 7563 posted by goofus on 2008-09-10 8:53 AM I did change the status code in test and this did fix the problem. However, we need to speak with JS regarding this issue as to how this will be affected in production. comment 7611 posted by me on 2008-09-12 9:15 AM Let’s get JS’s response so we can close this. comment 7621 posted by goofus on 2008-09-12 9:52 AM Emailed JS regarding this issue. Waiting on a response. comment 7637 posted by goofus on 2008-09-12 2:49 PM JS is out of the office until Tuesday, 9/16. comment 7773 posted by goofus on 2008-09-18 2:05 PM Sent another… Read more →

Goofus on Software

Goofus sends out an email to the team stating that the company is going to decommission the custom CRM we just spent 18 months building and replace it with Seibel. Five minutes later, here comes a reply from a troublemaker: “So why did we build the custom CRM in the first place? Just asking . . .” Goofus replies: “Siebel was not on the company roadmap at that time.” Note that he completely sidesteps the actual question of why we answered a Build-or-Buy question by deciding to build a system, only to immediately thereafter buy a new system to replace it. Goofus didn’t get to be a superstar in this organization by being unable to serve up bland, poker-faced responses to provocative questions. Read more →