Tag Archive: Starbucks

Early Shift at Starbucks

12 Mar 2008 / PE
Starbucks cup

I walked into Starbucks at 5:30 this morning, ordered a drink . . . the Starbucks guy asked my name and wrote it on the cup, despite the fact that I was the only customer in the store.

Whether that would be considered a training success or failure depends on whether Starbucks trains its people to always ask for the customer’s name, or to use situational judgment.

I was hoping the barista would call my name when the drink was ready so I could do a comical “who, me?” take, but she just set it on the counter . . .


Christmas at Starbucks

25 Nov 2002 / PE

I noticed this weekend that Starbucks has rolled out the Christmas menu — Egg Nog Latte, Gingerbread Something-Or-Other . . . also that my local Starbucks has mounted a wreath on the inside of the entry door, anchored only at the top, so when you pull the door open, the wreath swings out and smacks you in the head.

Merry Christmas! Ouch!